Cox Communications says it plans to close its Solutions Store on Fox Mill Centre Parkway in mid-November for what it calls a lack of use. Some Gloucester Supervisors however, are taking exception to that plan, saying the timing is poor, considering the county is now exploring options for improving broadband service. Cox is contractually obligated to maintain a Gloucester storefront business, unless the board of supervisors agrees to let them out of that agreement. Cox representative Barrett Stork appeared before the governing body during its meeting this week, to explain the company’s decision in wanting to close the store, which he said is due to “very low customer traffic.” According to Stork, an average Solutions Store normally assists about 7,300 shoppers per month; however, the Gloucester store averages only about 15 percent of that with approximately 1,118 customers per month. He said even then, most of those who come in are there simply to pay their bill or to make changes to their existing service, not to order new goods or services. The board is expected to make a final decision on the request next month.